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Help & FAQ

PAYMENT HELP

How do I purchase from CYMA?
Firstly, you will need to Register with us. Once you have done that, simply Log In to the CYMA shop or the 'BOOKING' page and click 'ADD' on the corresponding product or event. Your selection will then appear in your basket on the right hand side of the page.

Once you are happy with your selection, click on 'GO TO CHECKOUT' and follow the payment instructions.

Do you accept credit cards?
Yes. As we use Paypal, we can currently accept any credit and debit cards that they accept as well as your paypal account.

My credit card will not be accepted, what do I do?
In the first instance, make sure all your details are inputted correctly. If there is still no success, contact your card issuer to see if there any problems with the card. If all else fails, call CYMA on +44 (0) 7866 764 960 and we will do our best to help you.

I don’t want to pay online, can I make payment any other way?
You can pay over the phone by calling +44 (0) 7866 764 960 but we do ask that you register on the site first so that we can recall your details. At this time, the only other alternative to secure online and phone payment is by sending us a cheque. If you wish to pay via cheque then please call +44 (0) 7866 764 960 to discuss your payment requirements.

Please call us on +44 (0) 7866 764 960 if you have any questions regarding payment.

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